Privacy for Your Calls and Visits

How Your Information Is Handled

Stratford CT Porta Potty connects callers with local portable toilet rental professionals in our network. Information shared during a rental call helps the professional handling the request understand the location, intended use and arrangements being discussed. Website visits also generate basic analytics information.

Recording of rental calls

Every call to the telephone number shown on stratfordctportapotty.com is recorded from connection through the end of the conversation. Continuing the conversation once connected signals your agreement to that recording. End the call if you prefer not to consent.

Information from telephone conversations

Telephone records include your number, details of the call, the audio recording and the information you give during the conversation. What you choose to discuss becomes part of the call record. That can include the event or project location, rental dates, expected use and access details relevant to the request.

You can explain the rental situation without adding unrelated personal details. Keep the conversation focused on the arrangements you want to discuss. A question about a gate, a venue contact or the placement area may involve information about someone else; consider what is necessary for the rental conversation when sharing those details.

Information from website visits

Basic visit analytics help show how people use the website. There are no website forms for submitting rental requests, no visitor accounts to create and no online payment process. Rental details are discussed by telephone rather than entered into a form on the website.

Basic analytics and the details shared in a telephone conversation are different types of information. Browsing the website does not involve completing an online rental application. Calling introduces a telephone record and the details you choose to discuss about your request.

Services that receive information

The local rental professional handling your call receives information about the request. The call-tracking platform also handles telephone information and recordings as part of the calling system. Analytics and hosting services receive website information as part of operating the site and understanding its use.

These services take part in different parts of the process: handling the rental conversation, supporting the telephone connection, hosting the website or providing basic analytics. Information about an event or job is shared for the call to be handled, rather than submitted through a website account.

Keeping telephone records

Recordings are kept for as long as the associated calls are retained. Call records are retained only while they serve a business purpose. The period covered by a rental request and the retention of its telephone record are separate matters.

Privacy questions and requests

Send privacy questions and requests about your information to [email protected]. Describe the information or call your request concerns so the subject of the request is clear. A privacy email can address website information, telephone records or information given during a rental conversation.

Where your state's law provides an opt-out right, you may request to opt out of the sale or sharing of your personal information by emailing that address. Use the same address to ask about other privacy rights that apply to your information. Privacy requests belong in that correspondence, separately from the rental arrangements discussed during a call.